TESLA MODEL X 2017 Owner's Manual
Manufacturer: TESLA, Model Year: 2017, Model line: MODEL X, Model: TESLA MODEL X 2017Pages: 198, PDF Size: 4.87 MB
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Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of
your warranty period.
To contact Roadside Assistance, call:
1-877-79TESLA (1-877-798-3752)
Advise the representative of the vehicle
identification number (VIN), license plate number,
mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on the
driver
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Use a Flatbed OnlyUse a
flatbed trailer only, unless otherwisespecified by Tesla. Do not transport Model X
with the tires directly on the ground.
Caution: Damage caused by transporting is not covered by the warranty.Caution: To transport Model X, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model X is equipped with Smart Air
Suspension, it automatically self-levels, even
when power is
off. To prevent damage, you
must activate Jack mode to disable self-
leveling:
1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, then touch Very High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model X displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model X is
driven over 4.5 mph (7 km/h).
Warning: Failure to activate Jack mode on
a Model X equipped with Smart Air
Suspension can result in the vehicle
becoming loose during transport, which
may cause
significant damage.
Activate Tow Mode
Model X may automatically shift into Park
when it detects the driver leaving the vehicle,
even if it has previously been shifted into Neutral. To keep Model X in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the touchscreen, touch Controls > Settings >
Service & Reset > Tow Mode.When Tow mode is active, Model X
displays this indicator light on the
instrument panel, along with a
message telling you that Model X is
free-rolling.
Note: Tow mode cancels when Model X is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot release
the electric parking brake, attempt to
quick start the 12V battery. For
instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport Model X for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer
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Connect the Towing EyeThe method used to connect the winch cabledepends on whether Model X is equipped with
a towing eye (located in the front trunk).
If not equipped with a towing eye:
1. Attach the tow straps to the large hole on each of the rearmost lower suspension
arms underneath the front of the vehicle.
2. To protect the underbody from any damage that could be caused by the tow
straps, place a 2" x 4" piece of wood
between the tow straps and the
underbody.
Caution: Before pulling, position the wood
between the tow strap and the
underbody to ensure the underbody is
protected from any damage that could be caused by the tow strap.If equipped with a towing eye:
1. Locate the towing eye in the front trunk.
2. Remove the tow hook cover by inserting a small
flat screwdriver into the slot located
along the top of the cover, then prying gently to release the cover from the topsnap.
3. Insert the towing eye.
Fully insert the towing eye into the
opening on the right side, then turn it
counter-clockwise until securely fastened.
4. Attach the winch cable to the towing eye.
Caution: Before pulling, make sure the
towing eye is securely tightened.
Instructions for Transporters
182Model X Owner
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Pull Onto the Trailer and Secure the
Wheels
Secure wheels using the eight-point tie-downmethod with basket straps or tie-down straps:
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IllustrationsIllustrations are provided for demonstration
purposes only. Depending on vehicle options, software version, region of purchase, and
specific vehicle settings, your Model X may
appear slightly different.
Although the owner information is applicable
to both right-hand drive and left-hand drive
vehicles, many illustrations show only left-
hand drive vehicles. However, the essential
information that the illustrations are providing
is correct.
Errors or Inaccuracies All
specifications and descriptions are known
to be accurate at time of publishing. However,
because continuous improvement is a goal at
Tesla, we reserve the right to make product
modifications at any time. To communicate
any inaccuracies or omissions, or to provide
general feedback or suggestions regarding the quality of this owner information, send an
email to:
[email protected]
Location of ComponentsThe owner information may specify thelocation of a component as being on the left
or right side of the vehicle. As shown here, left
(1) and right (2) represent the side of the
vehicle when sitting inside Model X in a front-
facing seat.
Document Applicability
Owner information is updated on a regular
basis to
reflect updates to your Model X.
However, in some cases, recently released
features may not be described. To display
information about recently released features,
view the Release Notes on the Model X
touchscreen. Release Notes are displayed on
the touchscreen after a software update, and can be displayed at any time by touching the
Tesla "T" at the top center of the touchscreen,
then touching the Release Notes link. If
information related to how to use the Model X
touchscreen
conflicts with information in the
Release Notes, the Release Notes take
precedence.
About this Owner Information
184Model X Owner
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Copyrights and TrademarksAll information in this document and all
Model X
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Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other
related information regarding your vehicle.
These modules also record information about
the vehicle
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Contacting TeslaFor detailed information about your Model X,
go to www.teslamotors.com , click the
MY TESLA link, then enter your login
credentials (or sign up to get these credentials).
If you have any questions or concerns about your Model X, call 1-877-79TESLA
(1-877
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Key and Passive Unlocking System
FCC
Certification
Model
NumberMfrGHzTested ForKeyfob
1048598Tesla
Motors2.4USA
Canada
Per FCC ID 2AEIM-1048598, the devices listed above comply with Part 15 of the FCC rules.
Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Changes or
modifications not expressly
approved by Tesla could void the user
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IC ID: 11852A-201FS4X
The tire pressure monitoring system (TPMS)
complies with Part 15 of the FCC rules and
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Changes or
modifications not expressly
approved by Tesla could void the user